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  • An Early Call May Help You Avoid a Claim

    posted by Mike Whitmer on Wednesday, October 18, 2017

    While visiting with doctors at a naturopathic college, I was reminded of the unique relationship between the naturopathic doctor and NCMIC as the insurance company. At NCMIC, we prefer that you call to discuss situations even before there is any hint of a claim.

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  • Business Continuity Planning and Your ND Practice

    posted by Kathy Everitt on Friday, September 15, 2017

    While emergency preparedness can help to increase the chances of survival during a disaster, what about after the disaster? You have a practice and your livelihood to consider. What about retaining your employees, your patients, protecting your reputation and mitigating losses?

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  • Should You Refund Patient Fees?

    posted by Mike Whitmer on Tuesday, August 22, 2017

    Many N.D.s have patients who request their money back after care is provided. Should you agree to refund patient fees?

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  • Releasing Records at Your ND Practice

    posted by Kathy Everitt on Tuesday, July 18, 2017

    As a naturopathic doctor, you may have received requests from patients for their records. The release of records requires adherence to federal and state guidelines, as well as HIPAA regulations. These guidelines and regulations present a good reason for having a process.

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  • When a Patient Doesn't Show Up

    posted by Mike Whitmer on Thursday, June 01, 2017

    Some NDs have been frustrated when patients miss appointments without canceling in advance. Although it's a cost of doing business, it can affect the bottom line when it happens too often. What should you do?

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