Claims Services

Claim Services

ncmic claims team ... ready to help you

Naturopathic Doctors who have chosen NCMIC have access to our top-notch claims representatives ... even if they never face a claim. With over 300 years of combined experience in claims handling, they are ready to help you whether you're facing a malpractice allegation or board complaint, or just have a question.

Concern? call our hotline

You should never hesitate to call our Claims Advice Hotline if you have a troubling incident while you're practicing. It's a benefit of being an NCMIC policyholder. Your claims representative will listen to your concern and offer advice. Remember, as your malpractice insurance company, we want to help you in these situations. We may be able to prevent things from escalating to an actual claim.

what to do if you're served with a lawsuit or receive notice of a claim

  • Contact the NCMIC Claims Department immediately at 800-242-4052.
  • Have the following information ready:
    • Patient information and nature of claimed injury (if known)
    • Date, time and place of the alleged incident
    • Medical records
    • The lawsuit or nature of the claim
  • IMPORTANT: Do not change your original records in any way.
  • Place the entire original patient chart in a secure location.
  • Maintain a separate file for correspondence and documents from NCMIC and/or your defense counsel, as well as any legal documents. DO NOT place any of these materials in the patient chart.
  • Be prepared to commit your time to the defense of the claim. The process can be lengthy. Your cooperation and involvement will help the matter be resolved in the most favorable manner.

claims advice hotline

claims advice hotline


Call for guidance from NCMIC's Claims Representatives.

Counseling Assistance Program

We understand. A lawsuit is extremely stressful. It’s common to have a myriad of feelings and wonder why it is happening to you … especially if the patient is one you went the extra mile for. 

That’s why we offer free professional counseling during a claim to help you through this stressful situation. Find out more about this program. 

This information is provided as a guideline only and is not intended as legal advice.
The Naturopathic Malpractice Insurance Plan is offered through NCMIC Diversified Health RPG Assn. Coverage is underwritten by NCMIC Insurance Company.